Intercom Status

System Status

All Systems Operational

About This Site

This is Intercom's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Intercom, don't hesitate to get in touch with us at team@intercom.io and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.

Intercom Messenger Operational

90 days ago

99.73 % uptime

Today

Web Messenger Operational

90 days ago

99.73 % uptime

Today

Mobile Messenger Operational

90 days ago

99.73 % uptime

Today

Intercom Web Application Operational

90 days ago

99.7 % uptime

Today

Intercom APIs Operational

90 days ago

99.7 % uptime

Today

Intercom Mobile APIs Operational

90 days ago

99.99 % uptime

Today

Intercom message delivery Operational

90 days ago

99.99 % uptime

Today

Email Operational

90 days ago

99.99 % uptime

Today

Chats and Posts Operational

90 days ago

99.99 % uptime

Today

Mobile Push Operational

90 days ago

99.99 % uptime

Today

Admin notifications Operational

90 days ago

99.99 % uptime

Today

Intercom Webhooks Operational

90 days ago

99.99 % uptime

Today

Intercom Europe Operational

90 days ago

100.0 % uptime

Today

Intercom Web Application Operational

90 days ago

100.0 % uptime

Today

Intercom Web Messenger Operational

90 days ago

100.0 % uptime

Today

Intercom Mobile Messenger Operational

90 days ago

100.0 % uptime

Today

Intercom APIs Operational

90 days ago

100.0 % uptime

Today

Intercom Webhooks Operational

90 days ago

100.0 % uptime

Today

Intercom Australia Operational

90 days ago

100.0 % uptime

Today

Intercom Web Application Operational

90 days ago

100.0 % uptime

Today

Intercom Web Messenger Operational

90 days ago

100.0 % uptime

Today

Intercom Mobile Messenger Operational

90 days ago

100.0 % uptime

Today

Intercom APIs Operational

90 days ago

100.0 % uptime

Today

Intercom Webhooks Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Javascript API response time

Fetching

Average Webhook Delivery Time

Fetching

Web Application

Fetching

Mobile API

Fetching

Rest API

Fetching

Past Incidents

Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

CSV Imports and Exports are Degraded

Resolved - This incident has been resolved.
Apr 16, 16:03 UTC

Monitoring - All import and export work has been appropriately fanned out and is now being processed as normal.
Apr 16, 14:54 UTC

Identified - The issue is identified and we're working through a backlog of work.
Apr 16, 14:02 UTC

Update - We are continuing to investigate this issue.
Apr 16, 13:50 UTC

Investigating - We are looking into higher than usual latencies for CSV imports and exports.
Apr 16, 13:49 UTC

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

Problems with Zapier

Resolved - The problem with Zapier has been resolved.
Apr 8, 22:58 UTC

Identified - We're seeing a lot of requests from Zapier to Intercom fail. This is preventing the syncing of most data to Intercom from Zapier. We're in touch with Zapier and working the problem with them.
Apr 8, 21:55 UTC

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

Issues with onboarding to Intercom's WhatsApp integration

Resolved - This issue has been resolved, onboarding to the WhatsApp integration is back to normal.
Apr 4, 13:50 UTC

Identified - We're seeing issues with customers getting onboarded to the Intercom WhatsApp integration. This doesn't impact customers currently using the service. We have identified the root cause and we are working with Meta support to get the issue resolved.
Apr 2, 16:35 UTC

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