This issue should now be resolved and the Fin AI Agent in the AU region has been restored to normal functionality 🚀.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Resolved
This issue should now be resolved and the Fin AI Agent in the AU region has been restored to normal functionality 🚀.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Investigating
We're seeing issues with Fin AI Agent where requests in the AU region are failing with the message "Oops, something went wrong. Could you repeat your question?"
Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️.