This issue should now be resolved and all services are restored to normal functionality :rocket:. Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.
Resolved
This issue should now be resolved and all services are restored to normal functionality :rocket:. Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.
Monitoring
Unsent emails during the outage are going through our email retry jobs. We’ll let you know when we are confident in our full recovery.
Monitoring
Unsent emails during the outage are going through our email retry jobs. We’ll let you know when we are confident in our full recovery.
Monitoring
All errors have been resolved. Unsent emails during the outage are going through our email retry jobs. We’ll let you know when we are confident in our full recovery.
Monitoring
All errors have been resolved. We're taking action on the email retry queue. We’ll let you know when we are confident in our recovery.
Monitoring
We started to see recovery. We're closely monitoring the situation and will provide regular updates.
Monitoring
We’re currently facing issues with our email services, affecting Inbox Notifications and Outbound Emails, which are unavailable due to a vendor problem. We're closely monitoring the situation and will provide regular updates.