Customers and teammates are currently unable to make or receive phone calls.

Resolved·Full outage

Between 16:20 - 17:16 UTC, most phone features were in a degraded state, including outbound and inbound phone calls. We apologise for the disruption.

Thu, Jan 29, 2026, 05:31 PM

(17 hours ago)

Affected components

Jan 29, 2026, 05:20 PM

05:31 PM

Updates

Resolved

Between 16:20 - 17:16 UTC, most phone features were in a degraded state, including outbound and inbound phone calls. We apologise for the disruption.

Thu, Jan 29, 2026, 05:31 PM

Investigating

We're seeing issues with Phone, specifically where customers and teammates are currently unable to make or receive phone calls..Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.

Thu, Jan 29, 2026, 05:20 PM(10 minutes earlier)