Fin AI Agent and Copilot outage

Resolved·Full outage

This issue with Fin AI Agent and Fin AI Copilot is now resolved. The problem occurred between 17:15 - 18:04 UTC.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Thu, Aug 15, 2024, 06:17 PM

(9 months ago)

Affected components

Aug 15, 2024, 05:33 PM

06:17 PM

Updates

Resolved

This issue with Fin AI Agent and Fin AI Copilot is now resolved. The problem occurred between 17:15 - 18:04 UTC.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Thu, Aug 15, 2024, 06:17 PM

Investigating

We're investigating problems with Fin AI Agent and Fin AI Copilot.

Thu, Aug 15, 2024, 05:33 PM(44 minutes earlier)