We have monitored for a couple of hours. This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Resolved
We have monitored for a couple of hours. This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Monitoring
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
Investigating
We're seeing issues with the Inbox where some customers are experiencing errors when trying to send messages in the Inbox. Current hypothesis is this is occurring intermittently since approx. Feb 10th at 4pm UTC. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.