Intercom

Fin AI Agent outage in EU
Resolved·Full outage

Between 01:33 UTC and 02:37 UTC Fin was unavailable due to downstream provider issues. Fin is now working as normal in the EU region.

Fri, May 16, 2025, 02:51 AM
(2 weeks ago)
·
Affected components
Updates

Resolved

Between 01:33 UTC and 02:37 UTC Fin was unavailable due to downstream provider issues. Fin is now working as normal in the EU region.

Fri, May 16, 2025, 02:51 AM

Investigating

We're seeing issues with Fin AI Agent for workspaces hosted in the EU region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

Fri, May 16, 2025, 02:36 AM(15 minutes earlier)