This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Identified
We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.
Investigating
We're seeing issues with emails sent via the Intercom REST API where any requests to send emails for End Users is failing. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.