Write-up published
Resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.
Monitoring
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
Investigating
Intercom is still down in the Europe region, investigation is ongoing.
Investigating
We're continuing to investigate the cause of this issue and will update you as soon as we have further information.
Investigating
Please be assured that we are still working to mitigate this issue and will update here as soon as we have more information.
Investigating
Intercom is down in the EU region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.