Customers using Fin for Salesforce can resolve this issue by going into Fin Settings, then Salesforce Integration, and then clicking reconnect. This operation must be performed by the cluster. We have confirmed that all customers following this process have seen recovery.
Resolved
Customers using Fin for Salesforce can resolve this issue by going into Fin Settings, then Salesforce Integration, and then clicking reconnect. This operation must be performed by the cluster. We have confirmed that all customers following this process have seen recovery.
Monitoring
To recover service, log into Fin for Salesforce, go to Fin Settings, then Salesforce Integration, and then click reconnect.
If you are still having issues, go to https://login.salesforce.com/ and log out of all sessions. Then try reconnecting again.
Identified
Fin for Salesforce is experiencing errors.
Customers using Fin for Salesforce can resolve this issue by going into Fin Settings, then Salesforce Integration, and then clicking reconnect.
This will allow for full service recovery.
