Intercom webhooks are not sending

Incident Report for Intercom

Resolved

Between 2019-08-27 2005 UTC and 2019-08-27 2025 UTC customers would have noticed an impact to webhook deliveries from Intercom. We identified the root cause of this issue and have mitigated against it.

This incident is resolved and webhook services have been restored.

Posted Aug 27, 2019 - 20:46 UTC

Investigating

We are currently investigating an issue which is preventing webhook deliveries to Intercom customers.

Posted Aug 27, 2019 - 20:22 UTC

This incident affected: Intercom Webhooks.