Web application and multiple parts of Intercom down
Incident Report for Intercom
This incident has been resolved.
Posted Sep 28, 2020 - 06:57 UTC
We have fixed the problem and are continuing to monitor.
Posted Sep 28, 2020 - 06:47 UTC
Multiple parts of Intercom are not functional due to a problem with our search backend. The Intercom web application is not booting.
Posted Sep 28, 2020 - 05:54 UTC
This incident affected: Intercom message delivery (Email, Chats and Posts, Mobile Push, Admin notifications) and Intercom Web Application, Intercom APIs.