Intercom Messenger not sending messages
Incident Report for Intercom
Resolved
From approximately 2018-11-13 1514UTC to 2018-11-13 1609UTC messages sent using the Intercom Messenger on customer's webpages failed to send intermittently. We have resolved the issue and messages are sending as normal.
Posted 27 days ago. Nov 13, 2018 - 16:13 UTC
Investigating
We have identified an issue where messages are intermittently failing to send in the Intercom Messenger on customer's webpages.
Posted 27 days ago. Nov 13, 2018 - 15:44 UTC
This incident affected: Intercom Messenger (Web Messenger).