Upstream Email Provider Maintenance
Scheduled Maintenance Report for Intercom
Our Upstream Email Provider, Sparkpost, has completed their maintenance, and all services are working as expected. For more information about Sparkpost's maintenance, please see their Status Page update at
Posted Jun 12, 2019 - 15:31 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 12, 2019 - 13:00 UTC
Between 2019-06-12 1300 UTC and 2019-06-12 1700 UTC, one of our upstream providers, Sparkpost, will be performing maintenance on their infrastructure. Sparkpost's maintenance notification is available here -

New Intercom workspaces created during this time will experience delays in sending verification emails, invites to teammates, or emails to customers through Intercom. Once Sparkpost's maintenance is complete, we will retry to send all queued email content.

Customers with workspaces created before this maintenance will be unaffected.
Posted Jun 12, 2019 - 13:00 UTC
This scheduled maintenance affected: Intercom message delivery (Email, Chats and Posts, Mobile Push, Admin notifications).