This issue should now be resolved and all services are restored to normal functionality 🚀.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Resolved
This issue should now be resolved and all services are restored to normal functionality 🚀.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Monitoring
We have implemented a fix and are seeing reduction in error levels 🔎. The team is continuing to monitor the situation and will update when we're confident in the resolution.
Investigating
We're continuing to see elevated error rates across Messenger, Inbox, and Help Center. The team is continuing to investigate and we'll let you know as we learn more.
Investigating
We're seeing intermittent failures and delays for users of the Inbox and Messenger. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️.