Intercom

Knowledge Hub not loading
Resolved

This issue should now be resolved and all services are restored to normal functionality :rocket: Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Thu, Dec 19, 2024, 04:00 PM
(6 months ago)
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Affected components

No components marked as affected

Updates

Resolved

This issue should now be resolved and all services are restored to normal functionality :rocket: Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Thu, Dec 19, 2024, 04:00 PM

Monitoring

We identified an issue with the Knowledge Hub not loading due to a bad code change. We have implemented a fix and are monitoring for recovery :mag_right:

Thu, Dec 19, 2024, 03:59 PM