Intercom

Increased Error Rates and Latencies across Intercom
Resolved
Degraded performance

We were seeing issues with Intercom where customers are experiencing increased error rates and high latencies on the product from 13:58 UTC to 14:01 UTC. This issue is now resolved and all services are restored to normal functionality :rocket:

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Thu, Jan 9, 2025, 02:01 PM
3d ago
Affected components
Updates

Resolved

We were seeing issues with Intercom where customers are experiencing increased error rates and high latencies on the product from 13:58 UTC to 14:01 UTC. This issue is now resolved and all services are restored to normal functionality :rocket:

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Thu, Jan 9, 2025, 02:01 PM