Intercom

Performance degradation to a subset of customers
Affected components
Updates

Write-up published

Read it here

Resolved

Systems have recovered. Performance issues have been resolved.

Mon, Feb 10, 2025, 10:06 AM

Identified

Currently experiencing performance degradation to a subset of customers since approximately 09.43 - 09:49 GMT. The team is investigating mitigations. We’ll update you here once we’ve confirmed our fix has been effective.

Mon, Feb 10, 2025, 09:55 AM(11 minutes earlier)