Intercom

Errors and latencies on Intercom inbox, messenger and APIs
Resolved·Partial outage

This issue is now be resolved and all services are restored to normal functionality.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.

Wed, Feb 19, 2025, 03:55 PM
(2 months ago)
·
Affected components
Updates

Resolved

This issue is now be resolved and all services are restored to normal functionality.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.

Wed, Feb 19, 2025, 03:55 PM

Monitoring

We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.

Wed, Feb 19, 2025, 03:48 PM

Identified

We're seeing errors and latencies across Intercom in the USA region.

Wed, Feb 19, 2025, 03:39 PM