Intercom

Errors and latencies with Intercom
Resolved
Degraded performance

We observed a full outage of the Intercom Messenger and API, and some errors in the Inbox from 16:01 UTC to 16:12 UTC.

This issue should now be resolved and all services are restored to normal functionality.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.

Mon, Mar 10, 2025, 04:25 PM
5d ago
Affected components
Updates

Resolved

We observed a full outage of the Intercom Messenger and API, and some errors in the Inbox from 16:01 UTC to 16:12 UTC.

This issue should now be resolved and all services are restored to normal functionality.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.

Mon, Mar 10, 2025, 04:25 PM
13m earlier...

Investigating

We are experiencing a full outage of the Intercom Messenger and API, and some errors in the Inbox from 16:01 UTC. The team is currently investigating.

Mon, Mar 10, 2025, 04:12 PM