Intercom

Increased latency and errors in the Intercom Inbox
Resolved
Degraded performance

This issue should now be resolved and all services are restored to normal functionality.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Wed, Mar 12, 2025, 09:58 AM
3d ago
Affected components
Updates

Resolved

This issue should now be resolved and all services are restored to normal functionality.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Wed, Mar 12, 2025, 09:58 AM
2h earlier...

Investigating

We've been seeing issues with the inbox since 07.30UTC where there is an increase in errors and latency. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

Wed, Mar 12, 2025, 07:30 AM