Intercom

Disruption to calls with Phone
Resolved·Partial outage

This issue with our phone vendor is now resolved. Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Mon, Mar 31, 2025, 07:00 PM
(2 weeks ago)
·
Affected components
Updates

Resolved

This issue with our phone vendor is now resolved. Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Mon, Mar 31, 2025, 07:00 PM

Identified

We are aware of disruption to widespread disruption to calls made with Phone. The cause of this is an issue in our phone service vendor. We are monitoring the situation.

Mon, Mar 31, 2025, 05:42 PM(1 hour earlier)