Intercom downtime

Resolved·Full outage

Intercom was down between 10:28 UTC - 10:34 UTC. The database has since recovered. We are continuing to work on stabilizing Intercom as our highest priority.

Thu, Apr 3, 2025, 10:36 AM

(2 weeks ago)

·

Affected components

Apr 3, 2025, 10:34 AM

10:36 AM

Updates

Resolved

Intercom was down between 10:28 UTC - 10:34 UTC. The database has since recovered. We are continuing to work on stabilizing Intercom as our highest priority.

Thu, Apr 3, 2025, 10:36 AM

Investigating

Intercom is down again due to recurrence of the database issue earlier.

Thu, Apr 3, 2025, 10:34 AM