Resolved
This issue should now be resolved and email sending should return to normal.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Affected components
No components marked as affected
Updates
Resolved
This issue should now be resolved and email sending should return to normal.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Thu, Apr 24, 2025, 01:42 AM
Monitoring
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
Thu, Apr 24, 2025, 01:07 AM(34 minutes earlier)
Investigating
We're seeing issues with outbound email sending, where there are delays in emails leaving Intercom. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Thu, Apr 24, 2025, 12:53 AM(14 minutes earlier)