This issue, which impacted approximately .2% of our customers, is resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Resolved
This issue, which impacted approximately .2% of our customers, is resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Investigating
We’re seeing that a less than one percent of our customers are experiencing elevated error rates and increased latencies while using Intercom. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.