This issue should now be resolved and all services are restored to normal functionality. <Include any steps customers may need to take e.g. refreshing>
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Resolved
This issue should now be resolved and all services are restored to normal functionality. <Include any steps customers may need to take e.g. refreshing>
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Monitoring
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
Investigating
We’re currently investigating increased latencies when accessing articles in the Help Center.
Our team is aware of the issue and working to identify the root cause. We’ll provide an update here as soon as we have more information.
