This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Monitoring
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
Investigating
We are currently experiencing Increased Error Rates & Latencies in the US region. The team is investigating mitigations. We’ll update you here once we’ve confirmed our fix has been effective.