This issue should now be resolved and all services are restored to normal functionality. <Include any steps customers may need to take e.g. refreshing>
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Resolved
This issue should now be resolved and all services are restored to normal functionality. <Include any steps customers may need to take e.g. refreshing>
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour
Monitoring
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
Investigating
We are currently experiencing Increased Error Rates & Latencies in the US region. The team is investigating mitigations. We’ll update you here once we’ve confirmed our fix has been effective.