Intercom

Fin AI Agent degraded performance
Resolved·Degraded performance

We continued to monitor and our mitigations were successful.

Tue, Jun 10, 2025, 10:06 AM
(6 days ago)
·
Affected components
Updates

Resolved

We continued to monitor and our mitigations were successful.

Tue, Jun 10, 2025, 10:06 AM

Monitoring

A third party LLM provider is having an incident that impacted Fin resulting in slowness and errors from 08:55 UTC to 09:13 UTC. We've failed over to another provider and continue to monitor.

Tue, Jun 10, 2025, 09:25 AM(41 minutes earlier)