Resolved·Full outage
Affected components
Updates
Write-up published
Resolved
Between 11:46 - 11:57 UTC the Inbox was down in the USA region. Fin and the Messenger were not affected.
The Inbox in the USA region is fully recovered. Apologies for the inconvenience.
Fri, Oct 17, 2025, 12:07 PM
Monitoring
Between 11:46 - 11:57 UTC the Inbox was down in the USA region. Fin and the messenger were not affected.
Fri, Oct 17, 2025, 12:01 PM
Investigating
We're investigating Intercom being down.
Fri, Oct 17, 2025, 11:52 AM