Intercom

Delayed and Blocked Email Sending to Yahoo email address
Resolved·Degraded performance

We've worked with Yahoo to fix a configuration issue on their side. This issue should now be resolved and all services are restored to normal functionality.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Fri, Jan 30, 2026, 05:53 PM
(1 day ago)
·
Affected components
Updates

Resolved

We've worked with Yahoo to fix a configuration issue on their side. This issue should now be resolved and all services are restored to normal functionality.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Fri, Jan 30, 2026, 05:53 PM

Monitoring

We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.

Fri, Jan 30, 2026, 05:39 PM(13 minutes earlier)

Investigating

We are investigating reports of delayed and blocked sending of outbound email to Yahoo email addresses. We’ll update you here as soon as we have more specific information.

Fri, Jan 30, 2026, 04:22 PM(1 hour earlier)