This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.
Resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.
Identified
Fin is currently experiencing difficulties. Fin may be slow to respond or escalate a conversation. Our team is aware of the issue and are currently investigating. We will update you here when we have more information.