Resolved

Tue, 03 Mar 2026 14:08:08 GMT

Status: Resolved

Between 12:32 UTC and 13:11 UTC there were intermittent delays in conversation processing of up to a few minutes, across all of Intercom and Fin in the USA hosting region. The cause of the problem has been mitigated and we're immediately working on a deeper fix.

Affected components

Fin AI Agent (Operational)

Inbox (Operational)