System Status
All Systems Operational

About This Site

This is Intercom's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Intercom, don't hesitate to get in touch with us at team@intercom.io and we'll get back to you as soon as we can.

Intercom Messenger Operational
90 days ago
100.0 % uptime
Today
Web Messenger ? Operational
90 days ago
100.0 % uptime
Today
Mobile Messenger ? Operational
90 days ago
100.0 % uptime
Today
Intercom Web Application ? Operational
90 days ago
99.99 % uptime
Today
Intercom APIs ? Operational
90 days ago
100.0 % uptime
Today
Intercom Mobile APIs ? Operational
90 days ago
99.98 % uptime
Today
Intercom message delivery Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Chats and Posts Operational
90 days ago
100.0 % uptime
Today
Mobile Push Operational
90 days ago
100.0 % uptime
Today
Admin notifications ? Operational
90 days ago
100.0 % uptime
Today
Intercom Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Javascript API response time
Fetching
Web Application response time
Fetching
Mobile API response time
Fetching
REST API response time
Fetching
Average Webhook Delivery Time
Fetching
Past Incidents
May 6, 2021

No incidents reported today.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - The issue has been resolved, Interconnected is now available.
May 4, 18:05 UTC
Monitoring - Due to a third party dependency our customer community forum Interconnected is currently unavailable. We are actively monitoring the situation and will update as soon as this issue is resolved. The Intercom application and messenger are unaffected.
May 4, 16:39 UTC
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.

Apr 22, 2021
Resolved - This incident has been resolved.
Apr 22, 10:49 UTC
Update - Due to an error, customers on iOS devices may have experienced problems with loading the Messenger. A fix has been implemented, and this issue is now resolved.
Apr 22, 10:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 22, 10:32 UTC
Investigating - We are currently investigating an issue with the Messenger loading on iOS.
Apr 22, 10:02 UTC