System Status
All Systems Operational

About This Site

This is Intercom's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Intercom, don't hesitate to get in touch with us at team@intercom.io and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Intercom Messenger Operational
90 days ago
99.98 % uptime
Today
Web Messenger ? Operational
90 days ago
100.0 % uptime
Today
Mobile Messenger ? Operational
90 days ago
99.97 % uptime
Today
Intercom Web Application ? Operational
90 days ago
99.99 % uptime
Today
Intercom APIs ? Operational
90 days ago
100.0 % uptime
Today
Intercom Mobile APIs ? Operational
90 days ago
100.0 % uptime
Today
Intercom message delivery Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Chats and Posts Operational
90 days ago
100.0 % uptime
Today
Mobile Push Operational
90 days ago
100.0 % uptime
Today
Admin notifications ? Operational
90 days ago
100.0 % uptime
Today
Intercom Webhooks Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Javascript API response time
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Web Application response time
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Mobile API response time
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REST API response time
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Average Webhook Delivery Time
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Past Incidents
Dec 3, 2021

No incidents reported today.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021
Delays to CSV exporting of contact data
Resolved - From around approximately 10:00 UTC to 17:45 UTC on Tuesday 30th November, customers may have experienced delays with CSV data exports from Intercom. The issue has now been resolved.
Nov 30, 18:17 UTC
Identified - We have identified the cause of the delay to CSV exports, and are implementing a fix.
Nov 30, 17:22 UTC
Investigating - We are seeing delays with the exporting of contact data, and are currently investigating. We will update as soon as we know more.
Nov 30, 16:54 UTC
Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

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