Messenger and Inbox degraded performance.
Incident Report for Intercom
This incident is resolved.

If the Inbox is still slow, refreshing the page once should resolve it.
Posted Jan 04, 2022 - 18:09 UTC
A fix has been implemented and we are monitoring the results.
Posted Jan 04, 2022 - 17:48 UTC
The issue has been identified and a fix is being implemented.
Posted Jan 04, 2022 - 17:38 UTC
We are investigating increased latencies on our Messenger and Inbox endpoints.
Posted Jan 04, 2022 - 17:33 UTC
This incident affected: Intercom Messenger (Web Messenger) and Intercom Web Application.