Messenger and Inbox degraded performance.
Incident Report for Intercom
Resolved
This incident is resolved.

If the Inbox is still slow, refreshing the page once should resolve it.
Posted Jan 04, 2022 - 18:09 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 04, 2022 - 17:48 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 04, 2022 - 17:38 UTC
Investigating
We are investigating increased latencies on our Messenger and Inbox endpoints.
Posted Jan 04, 2022 - 17:33 UTC
This incident affected: Intercom Messenger (Web Messenger) and Intercom Web Application.
← Current Status Powered by Atlassian Statuspage