Issues with Mentions and Mention notifications
Incident Report for Intercom
We have discovered that @mentions in the Inbox weren't notifying the @mentioned teammates or adding mentions into the teammate's mentions Inbox between 2020-03-04 16:00 UTC and 2020-03-05 01:05 UTC.

We have resolved the issue and back-filled any mentions that were missed in the above mentioned period.
Posted Mar 04, 2020 - 05:00 UTC