Brief interruption to Intercom workspace availability

Incident Report for Intercom

Resolved

Between 2020-02-03 1555 UTC and 2020-02-03 1658 UTC as well as between 2020-02-03 1726 UTC and 2020-02-03 1805 UTC, Intercom customers may have experienced errors or delays when trying to access parts of the Intercom workspace.

The cause of the issue was identified as a bad code deploy. It was reverted and the issues have been resolved. All services are back working as expected.

Posted Feb 03, 2020 - 20:16 UTC

This incident affected: Intercom Web Application.