Scheduled Database Maintenance

Scheduled Maintenance Report for Intercom

Completed

The scheduled maintenance has been completed.

Posted Oct 15, 2018 - 11:05 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 15, 2018 - 09:00 UTC

Scheduled

We're performing scheduled database maintenance at this time.

During the maintenance window customers may see the following:

- Delays in message goal processing.
- Increased errors on our iOS/Android SDKs.
- Conversation loading issues in the Inbox.
- Conversations may not be created in the Messenger.
- Users may have trouble replying to conversations, and seeing existing conversations.
- Replying to email notifications might not send the reply to all the conversation participants.

Posted Oct 12, 2018 - 15:10 UTC

This scheduled maintenance affected: Intercom Web Application and Intercom Mobile APIs.