Web App Degraded Performance
Incident Report for Intercom
Resolved
This incident has been resolved.
Posted Jan 30, 2023 - 23:26 UTC
Monitoring
We are looking into degraded performance and high latency on our web app for a subset of customers between 22:47UTC and 22:52UTC.
Posted Jan 30, 2023 - 23:01 UTC
This incident affected: Intercom message delivery (Email, Chats and Posts, Mobile Push, Admin notifications), Intercom Messenger (Web Messenger, Mobile Messenger), Intercom Europe (Intercom Web Application, Intercom Web Messenger, Intercom Mobile Messenger, Intercom APIs, Intercom Webhooks), Intercom Australia (Intercom Web Application, Intercom Web Messenger, Intercom Mobile Messenger, Intercom APIs, Intercom Webhooks), and Intercom Web Application, Intercom APIs, Intercom Mobile APIs, Intercom Webhooks.
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