Web App Degraded Performance

Incident Report for Intercom

Resolved

This incident has been resolved.

Posted Apr 12, 2023 - 15:41 UTC

Monitoring

We saw increased exceptions for a subset of customers between 15:17 UTC and 15:22 UTC. We're monitoring the recovery.

Posted Apr 12, 2023 - 15:30 UTC

This incident affected: Intercom Messenger (Web Messenger, Mobile Messenger) and Intercom Web Application, Intercom APIs, Intercom Mobile APIs.