Issue uploading images in the Messenger

Incident Report for Intercom

Resolved

We have resolved an issue that prevented images from being uploaded in the web Messenger.

Posted Apr 25, 2024 - 14:47 UTC

Investigating

Our team is aware that some users are unable to send images via the messenger. We are actively investigating this behaviour and will inform you as soon as there is a fix in place

Posted Apr 25, 2024 - 14:41 UTC

This incident affected: Intercom Messenger (Web Messenger).