Elevated errors and latencies on certain endpoints
Incident Report for Intercom
Resolved
From 10:34 UTC to approximately 11:04 UTC we saw elevated error responses and latencies on the following endpoints.

- API
- Messenger
- Mobile APIs/SDK

We have identified the issue and shipped a fix.
Posted Nov 12, 2020 - 11:22 UTC
This incident affected: Intercom Messenger (Web Messenger, Mobile Messenger) and Intercom APIs, Intercom Mobile APIs.