iOS and Android Teammate Conversations App Degraded Performance
Incident Report for Intercom
Resolved
This incident has been resolved. This impacted teammates viewing conversations in the iOS and Android Teammate App from 0:00 UTC to 2:17 UTC.
Posted Dec 12, 2023 - 02:26 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 12, 2023 - 02:22 UTC
Update
We are continuing to investigate this issue.
Posted Dec 12, 2023 - 02:13 UTC
Investigating
We are currently investigating an issue that prevents teammates viewing conversations in the iOS and Android Teammate App since 00:00 UTC.
Posted Dec 12, 2023 - 02:13 UTC