Images not loading for Intercom cusotmers with US workspaces
Incident Report for Intercom
Between approx 2023-06-17 1600 UTC at 2023-06-17 1820 UTC, customers would have experience errors with images loading in the Intercom App and Messenger for US based workspaces (using This issue has been resolved and all services are working as expected.
Posted Jun 17, 2023 - 18:27 UTC
A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2023 - 18:21 UTC
We are currently investigating reports of images not showing in the Intercom app or the Messenger for customers using US hosted workspaces (i.e located on
Posted Jun 17, 2023 - 17:49 UTC
This incident affected: Intercom Messenger (Web Messenger, Mobile Messenger) and Intercom Web Application.