Realtime delays in inbox and messange
Incident Report for Intercom
This incident has been resolved.
Posted Apr 17, 2023 - 15:22 UTC
As of 15:13 UTC we are seeing full recovery.
Posted Apr 17, 2023 - 15:18 UTC
Since 14:55 UTC Intercom started experiencing delays for updates in the inbox and messenger. We have identified the cause and are working on verifying the fix.
Posted Apr 17, 2023 - 15:16 UTC
This incident affected: Intercom Messenger (Web Messenger, Mobile Messenger) and Intercom Web Application.