Web App and API Degraded Performance
Incident Report for Intercom
Resolved
There was minor degradation in the app between 09:47 UTC and 09:55 UTC.
Posted May 15, 2023 - 10:31 UTC
Investigating
We are investigating reports of degraded performance and high latency across our web app and APIs.
Posted May 15, 2023 - 10:26 UTC
This incident affected: Intercom message delivery (Email, Chats and Posts, Mobile Push, Admin notifications), Intercom Messenger (Web Messenger, Mobile Messenger), Intercom Europe (Intercom Web Application, Intercom Web Messenger, Intercom Mobile Messenger, Intercom APIs, Intercom Webhooks), Intercom Australia (Intercom Web Application, Intercom Web Messenger, Intercom Mobile Messenger, Intercom APIs, Intercom Webhooks), and Intercom Web Application, Intercom APIs, Intercom Mobile APIs, Intercom Webhooks.