Delays in receiving Slack Notifications
Incident Report for Intercom
Resolved
Between approximately 2023-11-28 1400 UTC and 2023-11-30 1130 UTC, customers would have experienced delays in Slack notifications being sent from Intercom. This issue is now resolved, and all services are working as expected.
Posted Nov 30, 2023 - 12:02 UTC
Update
We are currently processing through Slack notifications after applying our fix. We will update here next once we see full recovery.
Posted Nov 30, 2023 - 11:11 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 30, 2023 - 10:31 UTC
Update
We are continuing to investigate this issue.
Posted Nov 30, 2023 - 10:03 UTC
Investigating
We are investigating delays in customers receiving Slack notifications from Intercom.
Posted Nov 30, 2023 - 09:23 UTC
This incident affected: Intercom APIs.
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