Intercom

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History

Jun 2025-Aug 2025
August
No incidents reported
July
30
Wed
Degraded experience in the Inbox
4:01 PM

Between approximately 09:20 UTC and 14:30 UTC, a small subset of customers may have experienced issues in the inbox with conversations not loading, or not having a matching count between visible conversations and the counter on a view or inbox. We have now fully resolved this issue and the inbox should be operating as expected.

Please don’t hesitate to reach out to team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

June
No incidents reported
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